Technical Support & Services
Multi-vendor enterprise hardware maintenance with 24/7 helpdesk and certified engineers.
Enterprise Hardware Support, Any Vendor, Any Time
Knoviq Technology independently delivers comprehensive maintenance and engineering services for multi-platform enterprise hardware. Our certified technical team supports IBM, HP, Dell, Lenovo, Oracle Servers, SUN Microsystem (Solaris), Fujitsu, Linux, and Wintel Servers — ensuring your infrastructure stays operational regardless of vendor.
We provide Technical Support Service (TSS) for end-user devices including desktops, laptops, and printers. Our large inventory of enterprise equipment and parts, combined with global outsourcing capabilities, enables rapid placement of critical parts and on-site spare parts replacement.
Organizations can subscribe to an annual maintenance contract or engage us on a per-call basis with 24/7 helpdesk support. Our in-house certified engineers and worldwide resource network help extend the lifecycle of proprietary and legacy systems, significantly lowering your total cost of ownership.
Supported Platforms
24/7 Helpdesk
Round-the-clock support desk with guaranteed response times and escalation management.
On-Site Parts
Large spare parts inventory with global sourcing for rapid on-site replacement.
Lifecycle Extension
Extend legacy system lifespan and lower total cost of ownership with expert maintenance.